As the Chief Knowledge Officer (CKO), Zena oversees the knowledge management systems within the organization. She is responsible for driving knowledge generation, dissemination and storage practices. In addition, Zena ensures the effective use of knowledge capital and resources and takes care of documentation, training, and fostering innovation. Given their organization-wide role, the CKO can report to the CHRO persona or CEO persona.
Age
35 to 54
Location
Global
Years of Experience
10+ years
Job Seniority
VP
Job Function
Human Resources
Sector/Industry
Various
Goals
Establishing effective knowledge management systems
Well organized and classified documentation system
Promoting learning and development
Motivations
Enhancing ROI on knowledge capital
Empowering workforce with the proper knowledge
Inculcating a knowledge-driven culture
Questions
How can we capture the tacit knowledge of the workforce in the best possible way?
Which are the latest technology tools that we should adopt?
How can I ringfence organizational knowledge mitigating employee attrition?
