As the Chief Commercial Officer (CCO), Chen is responsible for the commercial strategy and the development of an organization. She’s tasked with ensuring the integrated commercial success of an organization. To achieve that, she works closely with the marketing, sales, product development and customer service functions of the business. She reports directly to the Chief Executive Officer.
Age
35 to 54
Location
Global
Years of Experience
6+
Job Seniority
Director
Job Function
Sales
Sector/Industry
Various
Goals
Exceed the company’s revenue goals
Drive customer satisfaction and retention
Keep the sales and marketing spend within budget
Provide personalisation at scale
Motivations
Grow the company
Build a legacy within the company
Build the right team
Questions
How will I champion innovation and growth
Which skills do we need to make it easy to do business with us?
How can we leverage the right channels, tools, and talent to become a visionary for consumer experiences?
